Non-Medical Home Care

Non-Medical Home Care

Custodial Care | Personal Home Care Services

Take Time to Learn Your Home Care Options

Caregiving for a loved one is not easy but is a labor of love. With the aging populations, consumers are seeking alternatives so that the Elderly are able to age in place. Obtaining home care services through a Non-Medical Home Care Provider is a great solution. There are solutions available for caregivers to obtain help. Non-Medical Home Care solutions can be found providing respite care relief for caregivers. Custodial care services are not covered by Medicare and considered private duty care at a hourly rate. The national average is $22/hour.

What is the difference between a companion/homemaker and a home health aide?

A companion/homemaker can provide home duties such as light housekeeping, meal preparation, laundry and errands. Companionship is just that companionship with NO HANDS ON CARE. A home health aide can provide all the services mentioned in addition to HANDS ON CARE such as dressing, bathing, feeding etc…

Will a Home Care Provider take patients on regular outings such as, the hairdresser, shopping, church or community events?

Yes, this is one reason why home care is so important. Your lifestyle, family, friends are important and necessary for the quality of life that you deserve. 

Is a home health aide licensed or certified?

Each state is different on their requirements. Most home health aides go through at least a 40 hour training period with follow up education throughout the year. For example, CPR, first aid, dementia, level 2 background checks, elder abuse etc. are part of these training caregivers. Check with your local area on the requirements in your state.

What is the difference of going through a Home Health Agency and hiring my own caregiver?

Based on the licensed of the senior care provider will determine the liability of the provider.  Home Health Agencies are covered for malpractice, liability, workers compensation etc… Nurse Registries are licensed to provide home care but caregivers are not employees however are referred to as independent contractors.  These licensed caregivers are required to have Level 2 Background Checks just like employees at a home health care agency and criteria. 

Do Home Care Providers provide escort services to functions or travel from state to state?

Some home care providers do offer escort services while others will not because of liability issues. Check with your local home care providers on this request. 

How are background screenings done on licensed caregivers that do home care?

Each state’s requirements differ. Home Care Agencies do a background check for their state and some also require FBI fingerprinting. This national database is called Level 2 Screening. There are additional screenings that can be done at the discretion of a home care provider such as OIG screening, Social Security number screening, county level screening etc… All Home Health Agencies do require a license or certification screening if that level of care is needed.

Is the same licensed caregiver sent to my home?

This is at the discretion of the home care provider and the patient/client.  Consumers should request limited caregivers in the home for continuation of care.

Most of the time home care providers will make this request for the same caregiver, however from time to time licensed caregivers may have personal commitments. Continuity of care is important to any home care provider, so that the client/family can establish a relationship with their assigned caregiver.

Do Home Care Providers required to offer ongoing training for their healthcare workers?

No, not always. Some agencies require ongoing training for their employees, however, they are sent to a training facility. Most agencies do offer ongoing training as part of their benefit package to insure that their employees are up to date with the latest education. Some states require a certain amount of training each year, just check with your local state entity, such as, the Area on Aging.

Can I change caregivers if I am having personality issues?

Yes, absolutely.  Patients have the right and discretion of selecting the care provider that comes to their home.  It is best to always discuss any complaints with the home care provider directly so that their is a resolution.  All home care organizations want consumers to be happy with not only their service, but also the caregiver that is sent to your home.

How do Home Care Providers match caregiver to the patients?

Many home care agencies take geographic location of a caregiver along with desired requirements into consideration.  A few examples of considerations may be the personality of the patient, the needs of the patient, the interests and hobbies of the patient. This enables a home care provider to offer a caregiver with common interests and needs.

Do In Home Care Providers offer caregivers that can sleep overnight?

Yes, for the most part most in home care providers offer hourly caregivers to live-in services.  

Can consumers check on a Home Health Agency’s license to see if they have had any complaints?

Yes, it depends on the type of in home care provider’s license that the organization operates under.  For example, if the home care provider is a licensed home health care agency offering Medicare Home Health Services besides private hourly care, then consumers can view state survey results at cms.gov website. 

Do In Home Care Providers service residents or patients at an Assisted Living Facility or Nursing Home?

Yes, quite often in home care providers treat patients at senior retirement communities such as assisted living facilities.  However, nursing home patients can be residents or patients and medical home care providers cannot treat patients while the nursing home is building insurance for similar services.  Be sure to discuss with the admissions director at the skilled nursing and rehabilitation center or the assisted living resident coordinator available services a patient/resident may be entitled to receiving. 

Do In Home Care Service Providers communicate with the family on issues with their loved ones?

Yes, family members are always encouraged to be a part of the care planning for their loved one, unless it is requested by the patient to specifically NOT communicate with certain parties.

Do In Home Senior Care Providers do random drug checks of their employees while at the client’s home?

It is at the discretion of the type of home care provider license the organization operates under that will dictate whether or not a random drug test is conducted. 

Is my health care information kept confidential?

Licensed In Home Care Services Providers are required to keep patient health care medical records confidential.   Each state has laws in place to protect you from your information getting in the hands of people that shouldn’t have it.

What types of assistance services can I find through a Non-Medical Home Care Health Care Provider?

1. Bathing

2. Dressing

3. Toileting

4. Transferring

5. Continence

6. Feeding

7. Cognitive Impairment

What is a Home Health Aide?

A trained and certified home health care professional that can assist a client with meal preparations, transferring, laundry, medication reminders, errands, physician appointments, personal care and more.

What is the difference between hiring a Home Health Aide through a Home Health Care Agency and a Nurse Registry?

A caregiver hired to provide care in a client’s home through a home health care agency is an actual employee.   A nurse registry does not have the same requirements as a home health care agency as the hired caregiver is an independent contractor and is NOT an employee.  

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